You can access free Microsoft training courses at the Microsoft 365 Training Center, which is an online resource containing hundreds of training courses covering all the Microsoft applications. ![]() IT&IS does not provide training on Microsoft 365, but can answer questions. When you are asked to sign in, enter your username in the following format: have now authenticated your Microsoft 365 apps on your mobile device.Once downloaded you will need to authenticate as follows: If you want Microsoft 365 Office apps on your tablet or phone, you will need to download the products via Google Play or Apple Store (they are free). When you are prompted to Sign In using your username, please insert your username in the following format: have now authenticated your Microsoft 365 which is ready for use.You will now need to authenticate your Office Suite (if you are prompted to accept the Microsoft Office license, click on Accept) Open any of the Microsoft Office applications.You might be prompted to enter your computer admin password Once it's downloaded, open the installer and wait for the installation to complete (follow the installation wizard by clicking on Continue and Install and accepting the T&C).Click on your initials on the top-right of the screen, then select View Account.If you're not using Microsoft Outlook, check with the vendor of your email client on support for Microsoft's Modern Authentication (OAuth).To install Microsoft 365 on your Mac machine: In October 2020, Microsoft will be making security changes which will remove support for Basic Authentication with SMTP. Your email messages, calendar and contacts will re-download. Look for the DUO notification on your DUO device to approve the login.To add the account back, select "Exchange" and enter your NU email address to sign in.Select the "Exchange" account on the left, and click the minus sign '–' at bottom of the list to delete it.In Apple Mail, go to the menu item "Mail > Accounts.".The fix is the same as on the iPhone/iPad: Remove your NU 'Exchange' account and add it back. If you use Apple's Mail app on Mac desktops and laptops, you may experience a similar inability to sign back in. When you get to the sign in page, sign in like you normally do and be sure to look for the notification from the DUO app to approve the log in.Other versions of Microsoft Office may be installed for special, documented reasons. Currently, Office 2019 for Mac and PC is the preferred version of this software package. Choose the 'Microsoft Exchange' option and fill in your email account information The Office suite can be accessed online via the Office 365 web portal or as desktop software installed on your University-owned Mac or PC.When it takes you back to the 'Passwords & Accounts' screen, choose 'Add Account'.Select your UNK/UNL/UNO/UNOP email account and choose 'Delete Account' at the bottom.Go to Settings, and scroll down to 'Passwords & Accounts'.Have your iPhone / iPad running at iOS version 14 or higher. ![]() If it will not accept your password several times, try this : The Apple iOS/iPhone Mail app may send you into a cycle of trying to sign in. ![]() For information about the extra features available with Microsoft 365 on mobile, visit Windows Mobile, iOS, and Android Troubleshooting iOS and MacOS Devices The Word, Excel, PowerPoint, and OneDrive mobile apps offer premium features to Microsoft 365 subscribers. For more information about the apps, see Microsoft 365 for Mobile. Several Microsoft 365 apps have versions available for Windows Mobile, iOS, and Android devices.
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